Artificial Intelligence

Episode 08: Workforce Management, Work-Life Balance & Deductive Intelligence

We had Dr. Jörg Herbers, senior VP of the workforce management division at INFORM Software as our guest in episode 8. The interview starts with some details about what workforce management entails and covered some of the trends and challenges within the space. Jörg presented the topic of deductive intelligence and talked about how it can help address the numerous challenges associated with workforce management. Jörg talks about some of the benefits for companies associated with deductive intelligence and how it differs from classical programming techniques. As always, we ended the interview with a look into what the future may hold for workforce management. So without further ado, here is my interview with Dr. Jörg Herbers:

Show Notes

Introduction Jörg Herbers (3:05)

Buzzer Beater Round (3:37)

Workforce Management defined (5:52)

What are the major trends and challenges in the workforce management space? (7:50)

What is Deductive Intelligence? (10:05)

Where does Deductive Intelligence have its roots? (10:52)

Why did you decide to coin the term? (12:16)

What makes Deductive Intelligence so interesting for the workforce management space? (13:22)

How is Deductive Intelligence different than classical programming techniques?  (14:46)

Practical Examples for the use of Deductive Intelligence (18:12)

What does the future hold for Deductive Intelligence? (21:22)

How do you see the workforce management space developing in the coming years? (24:30)

What are the top 3 benefits of Deductive Intelligence for planners in workforce management? (26:10)

 

Visit Jörg Herbers on LinkedIn.

Episode 04: Artificial Intelligence, Machine Learning & Operations Research

In episode 04, I sat down with Dr. Ulrich Dorndorf to discuss the topics of operations research, artificial intelligence and machine learning. Ulrich is the chief technical officer for INFORM Software and is a member of the executive board for the operations research association based in Germany.

In this episode, we look at some general definitions for these technologies and how we are interacting with them on a daily basis. We dive into several practical examples of how businesses can benefit from their successful implementation as well as the changing role of humans within some industries. While predicting the future in the tech space is often a shot in the dark, we nevertheless discussed how these technologies may further impact our lives in the coming years. So without further ado, here is my interview with Dr. Ulrich Dorndorf:

Show Notes:

Introduction Ulrich Dorndorf (2:35)

Interesting Artificial Intelligence (AI) Headlines from recent weeks (3:37)

Definition AI (7:11)

Definition Machine Learning (ML) (8:58)

Have ML capabilities reached their limits? (11:10)

Operations Research (OR) (12:37)

Are AI and OR complimentary technologies? (16:18)

Examples of AI applications in the business world (18:21)

Is the end of human work in some industries upon us? (23:04)

Are AI powered robots going to take over the world? (26:05)

Predictions for these technologies in the coming years (29:28)

Episode 0: buzzITtalk Pilot

Welcome everyone to the pilot episode of buzzITtalk – the podcast where we talk buzzwords and the latest trends within the tech industry – with the goal of helping businesses and decision makers go beyond the buzz.

In this episode I take you through some basic definitions so we are all on the same page when it comes to “buzz” “buzzwords” “IT” and the “Tech Industry”

Furthermore, I cover the overall goals we want to reach with the podcast.

As a quick text form summary:

Our aim is to create fun, entertaining, and most importantly, informative content in order to enable cross industry learning in the tech space. We will take the latest IT Buzzwords and put them to the test as far as actual business value is concerned. We will accomplish this by interviewing tech experts from various industries.

Hopefully I was able to peak your interest a bit in this pilot episode –  Thanks for tuning in! If you have any questions for me, feel free to send an email to buzzittalk@gmail.com – or and reach out to me on one of the various social media channels I have listed on the “show team” page. The same holds true if you are interested in being a guest on the show. If you have IT buzzword you would like to share your thoughts on, let me know!

Additional show notes:

Format of Podcast (1:54)

Buzz, Buzzword, IT Defined (2:45)

Goal of the Podcast (5:07)